:root{--brand:#C05403;--brand-dark:#A04402;--brand-light:#D97706;--bg:#F8F7F5;--surface:#fff;--surface2:#F3F2F0;--sidebar:#1C1E2E;--sidebar-item:#2A2D42;--fg:#1A1A2E;--fg2:#4A4A6A;--fg3:#8888A8;--fg4:#6B6B8D;--border:#E5E3DF;--border2:#D0CEC8;--critical:#DC2626;--critical-bg:#FEF2F2;--critical-border:#FECACA;--high:#EA580C;--high-bg:#FFF7ED;--high-border:#FED7AA;--medium:#D97706;--medium-bg:#FFFBEB;--medium-border:#FDE68A;--low:#16A34A;--low-bg:#F0FDF4;--low-border:#BBF7D0;--success:#16A34A;--info:#2563EB;--warning:#D97706;--radius:10px;--radius-lg:16px;--shadow:0 1px 3px rgba(0,0,0,.08);--shadow-md:0 4px 12px rgba(0,0,0,.12)}
@media(prefers-color-scheme:dark){:root{--bg:#0F1117;--surface:#1A1D2E;--surface2:#252838;--sidebar:#0D0F1A;--sidebar-item:#1A1D2E;--fg:#E8E6F0;--fg2:#A8A5C0;--fg3:#6868A0;--border:#2A2D42;--border2:#353860;--critical-bg:#2D1515;--high-bg:#2D1D0A;--medium-bg:#2A2200;--low-bg:#0D2010}}
*{box-sizing:border-box;margin:0;padding:0}
body{font-family:'Nunito Sans',system-ui,sans-serif;background:var(--bg);color:var(--fg);min-height:100vh;font-size:14px;line-height:1.5}
a{color:inherit;text-decoration:none}
button{cursor:pointer;font-family:inherit;font-size:inherit}
input,select,textarea{font-family:inherit;font-size:inherit;color:inherit}
h1,h2,h3,h4,h5{font-family:'Nunito',sans-serif}
@keyframes spin{to{transform:rotate(360deg)}}
.flex{display:flex}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap8{gap:8px}.gap10{gap:10px}.gap12{gap:12px}.wrap{flex-wrap:wrap}.muted{color:var(--fg3)}.small{font-size:12px}.bold{font-weight:700}.pointer,.clickable{cursor:pointer}

#login-screen{min-height:100vh;align-items:center;justify-content:center;background:linear-gradient(135deg,#1C1E2E 0%,#2A2D42 60%,#1C1E2E 100%)}
.login-card{background:var(--surface);border-radius:var(--radius-lg);padding:40px;width:100%;max-width:400px;box-shadow:0 20px 60px rgba(0,0,0,.3)}
.login-logo{text-align:center;margin-bottom:28px}
.login-logo .brand{font-family:'Nunito',sans-serif;font-size:22px;font-weight:900;color:var(--brand);letter-spacing:-.5px}
.login-logo .sub{font-size:11px;color:var(--fg3);letter-spacing:2px;text-transform:uppercase;margin-top:2px}
.login-card h2{font-size:20px;font-weight:800;margin-bottom:6px}
.login-card p{color:var(--fg2);font-size:13px;margin-bottom:24px}
.form-group{margin-bottom:16px}
.form-group label{display:block;font-size:12px;font-weight:700;color:var(--fg2);margin-bottom:6px;text-transform:uppercase;letter-spacing:.5px}
.form-group input,.form-group select{width:100%;padding:10px 14px;border:1.5px solid var(--border);border-radius:var(--radius);background:var(--surface);color:var(--fg);outline:none;transition:.15s}
.form-group input:focus,.form-group select:focus{border-color:var(--brand)}
textarea.form-input{width:100%;padding:10px 14px;border:1.5px solid var(--border);border-radius:var(--radius);background:var(--surface);color:var(--fg);outline:none;resize:vertical;min-height:80px;transition:.15s}
textarea.form-input:focus{border-color:var(--brand)}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:10px 18px;border-radius:var(--radius);border:none;font-weight:700;font-size:13px;transition:.15s;white-space:nowrap;background:var(--surface2);color:var(--fg)}
.btn:hover{filter:brightness(.95)}
.btn-primary{background:var(--brand);color:#fff}
.btn-primary:hover{background:var(--brand-dark)}
.btn-sm{padding:6px 12px;font-size:12px}
.btn-danger{background:#DC2626;color:#fff}
.btn-success{background:#16A34A;color:#fff}
.btn-ghost{background:transparent;color:var(--fg2);border:1.5px solid var(--border)}
.btn-full{width:100%}
.btn-wa{background:#25D366;color:#fff}
.login-err{background:#FEF2F2;border:1px solid #FECACA;color:#B91C1C;padding:10px 14px;border-radius:var(--radius);font-size:13px;margin-bottom:16px;display:none}

#app{height:100vh;overflow:hidden}
.sidebar{width:240px;flex-shrink:0;background:var(--sidebar);color:#fff;display:flex;flex-direction:column;height:100vh;overflow-y:auto;overflow-x:hidden;transition:width .22s;position:relative;z-index:10}
.sidebar.collapsed{width:0;overflow:hidden}
.sidebar-header{padding:20px 16px;border-bottom:1px solid rgba(255,255,255,.08);display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:208px}
.sidebar-brand{font-family:'Nunito',sans-serif;font-size:17px;font-weight:900;color:var(--brand)}
.sidebar-sub{font-size:10px;color:rgba(255,255,255,.4);text-transform:uppercase;letter-spacing:2px;margin-top:2px}
.sidebar-close{background:none;border:none;color:rgba(255,255,255,.4);font-size:18px;padding:4px 6px;border-radius:6px;line-height:1}
.sidebar-close:hover{background:rgba(255,255,255,.1);color:#fff}
.sidebar-user{padding:12px 16px;border-bottom:1px solid rgba(255,255,255,.08);display:flex;align-items:center;gap:10px;min-width:208px}
.sidebar-avatar{width:36px;height:36px;border-radius:50%;background:var(--brand);display:flex;align-items:center;justify-content:center;font-weight:800;flex-shrink:0}
.sidebar-uname{font-weight:700;font-size:13px}
.sidebar-urole{font-size:11px;color:rgba(255,255,255,.5)}
.sidebar-nav{flex:1;padding:8px 0;min-width:208px}
.nav-section{padding:12px 16px 4px;font-size:10px;font-weight:700;color:rgba(255,255,255,.3);text-transform:uppercase;letter-spacing:1.5px;white-space:nowrap}
.nav-item{display:flex;align-items:center;gap:10px;padding:9px 16px;color:rgba(255,255,255,.7);font-size:13px;font-weight:600;cursor:pointer;border-left:3px solid transparent;user-select:none;white-space:nowrap}
.nav-item:hover{background:var(--sidebar-item);color:#fff}
.nav-item.active{background:var(--sidebar-item);color:var(--brand);border-left-color:var(--brand)}
.nav-item .icon{width:18px;text-align:center;flex-shrink:0;font-size:15px}
.nav-badge{margin-left:auto;background:var(--brand);color:#fff;border-radius:999px;padding:1px 7px;font-size:10px;font-weight:800}
.sidebar-footer{padding:12px 16px;border-top:1px solid rgba(255,255,255,.08);min-width:208px}
.logout-btn{display:flex;align-items:center;gap:8px;color:rgba(255,255,255,.5);font-size:13px;cursor:pointer}
.logout-btn:hover{color:#fff}
.main{flex:1;display:flex;flex-direction:column;min-width:0;height:100vh;overflow:hidden}
.topbar{padding:0 16px 0 20px;height:56px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;background:var(--surface);flex-shrink:0;gap:12px}
.topbar-left{display:flex;align-items:center;gap:10px}
.sidebar-toggle-btn{background:none;border:none;color:var(--fg2);font-size:18px;padding:6px 8px;border-radius:8px;line-height:1}
.sidebar-toggle-btn:hover{background:var(--surface2);color:var(--fg)}
.topbar-title{font-family:'Nunito',sans-serif;font-weight:800;font-size:18px}
.topbar-actions{display:flex;align-items:center;gap:10px}
.content{flex:1;overflow-y:auto;padding:24px}

.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px;margin-bottom:24px}
.stat-card{background:var(--surface);border-radius:var(--radius-lg);padding:20px;box-shadow:var(--shadow);border:1px solid var(--border)}
.stat-card.clickable:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}
.stat-card .label{font-size:11px;font-weight:700;color:var(--fg3);text-transform:uppercase;letter-spacing:1px;margin-bottom:8px}
.stat-card .value{font-family:'Nunito',sans-serif;font-size:32px;font-weight:900;font-variant-numeric:tabular-nums;line-height:1}
.stat-card .sub{font-size:12px;color:var(--fg2);margin-top:4px}
.stat-card.critical .value{color:var(--critical)}
.stat-card.high .value{color:var(--high)}
.stat-card.medium .value{color:var(--medium)}
.stat-card.win .value{color:var(--success)}

.card{background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow);border:1px solid var(--border);overflow:hidden;margin-bottom:20px}
.card-header{padding:16px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:12px}
.card-title{font-family:'Nunito',sans-serif;font-weight:800;font-size:15px}
.card-body{padding:16px 20px}

.badge{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:5px;font-size:11px;font-weight:700;white-space:nowrap}
.badge-open{background:#EFF6FF;color:#1D4ED8;border:1px solid #BFDBFE}
.badge-inprogress{background:#F5F3FF;color:#6D28D9;border:1px solid #DDD6FE}
.badge-waiting{background:#FFFBEB;color:#92400E;border:1px solid #FDE68A}
.badge-resolved{background:#F0FDF4;color:#15803D;border:1px solid #BBF7D0}
.badge-closed{background:var(--surface2);color:var(--fg3);border:1px solid var(--border)}
.badge-critical{background:rgba(220,38,38,.1);color:var(--critical);border-left:3px solid var(--critical)}
.badge-high{background:rgba(234,88,12,.1);color:var(--high);border-left:3px solid var(--high)}
.badge-medium{background:rgba(217,119,6,.1);color:var(--medium);border-left:3px solid var(--medium)}
.badge-low{background:rgba(22,163,74,.1);color:var(--success);border-left:3px solid var(--success)}

.table-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:13px}
thead th{text-align:left;padding:10px 12px;font-size:11px;font-weight:700;color:var(--fg3);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);white-space:nowrap;background:var(--surface2)}
tbody td{padding:11px 12px;border-bottom:1px solid var(--border);vertical-align:top}
tbody tr:last-child td{border-bottom:none}
tbody tr:hover{background:var(--surface2)}
.tn{font-family:monospace;font-size:12px;color:var(--fg2)}
.cn{font-weight:600}

.filters{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:16px;align-items:center}
.filter-input,.filter-select{padding:8px 12px;border:1.5px solid var(--border);border-radius:var(--radius);background:var(--surface);color:var(--fg);outline:none;font-size:13px}
.filter-input:focus,.filter-select:focus{border-color:var(--brand)}
select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='%238888A8' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14L2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E") no-repeat right 10px center;padding-right:28px}

.detail-grid{display:grid;grid-template-columns:2fr 1fr;gap:20px}
@media(max-width:900px){.detail-grid{grid-template-columns:1fr}}
.detail-section{margin-bottom:20px}
.detail-section h3{font-family:'Nunito',sans-serif;font-weight:800;font-size:14px;margin-bottom:12px;color:var(--fg2);text-transform:uppercase;letter-spacing:.5px}
.info-row{display:flex;gap:8px;margin-bottom:8px;font-size:13px}
.info-label{color:var(--fg3);font-weight:600;min-width:130px;flex-shrink:0}
.info-value{color:var(--fg);flex:1;word-break:break-word}

.timeline{position:relative;padding-left:24px}
.timeline::before{content:'';position:absolute;left:8px;top:0;bottom:0;width:2px;background:var(--border)}
.timeline-item{position:relative;margin-bottom:16px}
.timeline-item::before{content:'';position:absolute;left:-20px;top:6px;width:10px;height:10px;border-radius:50%;background:var(--brand);border:2px solid var(--surface)}
.timeline-item .ts{font-size:11px;color:var(--fg3);margin-bottom:2px}
.timeline-item .evt{font-size:13px;font-weight:600}
.timeline-item .note{font-size:12px;color:var(--fg2);margin-top:2px}
.timeline-item.win::before{background:var(--success);width:14px;height:14px;left:-22px;top:4px}

.status-flow{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:12px}
.status-btn{padding:6px 12px;border-radius:999px;border:1.5px solid var(--border);font-size:12px;font-weight:700;background:var(--surface);color:var(--fg)}
.status-btn:hover{border-color:var(--brand);color:var(--brand)}
.status-btn.current{background:var(--brand);color:#fff;border-color:var(--brand)}

.form-card{background:var(--surface);border-radius:var(--radius-lg);padding:24px;box-shadow:var(--shadow);border:1px solid var(--border)}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media(max-width:600px){.form-row{grid-template-columns:1fr}}

.winning-banner{background:linear-gradient(135deg,#16A34A,#15803D);color:#fff;border-radius:var(--radius-lg);padding:24px;margin-bottom:24px;display:flex;align-items:center;gap:16px}
.winning-banner .trophy{font-size:48px;flex-shrink:0}
.winning-banner h2{font-family:'Nunito',sans-serif;font-size:22px;font-weight:900}
.winning-banner p{font-size:13px;opacity:.85;margin-top:4px}

.mission-hero{background:linear-gradient(135deg,#1C1E2E,#2A2D42);color:#fff;border-radius:var(--radius-lg);padding:32px;margin-bottom:24px;text-align:center}
.mission-hero h1{font-family:'Nunito',sans-serif;font-size:28px;font-weight:900;color:var(--brand);margin-bottom:8px}
.mission-hero p{color:rgba(255,255,255,.7);font-size:15px;max-width:500px;margin:0 auto}
.principles-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-bottom:24px}
.principle-card{border-radius:var(--radius-lg);padding:20px;border:1px solid var(--border);background:var(--surface)}
.principle-card .num{font-family:'Nunito',sans-serif;font-size:36px;font-weight:900;color:var(--brand);opacity:.3;line-height:1}
.principle-card h3{font-family:'Nunito',sans-serif;font-size:16px;font-weight:800;margin-top:-4px}
.principle-card p{font-size:13px;color:var(--fg2);margin-top:6px}

.notif-item{padding:14px;border-bottom:1px solid var(--border);display:flex;gap:12px;align-items:flex-start;cursor:pointer}
.notif-item:hover{background:var(--surface2)}
.notif-item.unread{background:var(--critical-bg)}
.notif-dot{width:8px;height:8px;border-radius:50%;background:var(--brand);flex-shrink:0;margin-top:5px}
.notif-dot.read{background:var(--border)}

.page-header{margin-bottom:24px}
.page-header h1{font-family:'Nunito',sans-serif;font-size:24px;font-weight:900;margin-bottom:4px}
.page-header p{color:var(--fg2);font-size:14px}
.empty{text-align:center;padding:48px 24px;color:var(--fg3)}
.empty .icon{font-size:48px;margin-bottom:12px}
.empty h3{font-family:'Nunito',sans-serif;font-size:18px;font-weight:800;color:var(--fg2);margin-bottom:6px}
.tag{display:inline-block;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:600;background:var(--surface2);color:var(--fg2);border:1px solid var(--border)}
.divider{border:none;border-top:1px solid var(--border);margin:16px 0}
.cod-value{font-variant-numeric:tabular-nums;font-weight:700}
.urgent-row td{background:rgba(220,38,38,.04)}
.progress-bar{height:6px;background:var(--border);border-radius:999px;overflow:hidden}
.progress-fill{height:100%;border-radius:999px;background:var(--brand);transition:.3s}
.no-pkgs{padding:32px;text-align:center;color:var(--fg3);font-style:italic}
.import-zone{border:2px dashed var(--border2);border-radius:var(--radius-lg);padding:32px;text-align:center;cursor:pointer}
.top5-bar-row{display:flex;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid var(--border)}
.top5-bar-row:last-child{border-bottom:none}
.top5-bar-label{flex:0 0 200px;font-size:12px;color:var(--fg2);overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.top5-bar-track{flex:1;background:var(--surface2);border-radius:999px;height:8px;overflow:hidden}
.top5-bar-fill{height:100%;border-radius:999px;background:linear-gradient(90deg,var(--brand),var(--brand-light))}
.top5-bar-count{flex:0 0 32px;text-align:right;font-size:12px;font-weight:800;color:var(--brand)}
.anomaly-list{display:flex;flex-direction:column}
.anomaly-item{display:flex;align-items:flex-start;gap:12px;padding:12px 16px;border-bottom:1px solid var(--border);cursor:pointer}
.anomaly-item:last-child{border-bottom:none}
.anomaly-item:hover{background:var(--surface2)}
.anomaly-badge{flex-shrink:0;font-size:18px}
.anomaly-title{font-size:13px;font-weight:700}
.anomaly-msg{font-size:12px;color:var(--fg2);margin-top:2px}
.anomaly-empty{text-align:center;padding:20px;color:var(--success);font-weight:700;font-size:13px}
.list-row{padding:10px 16px;border-bottom:1px solid var(--border);cursor:pointer}
.list-row:hover{background:var(--surface2)}
@media(max-width:700px){.mob-hide{display:none!important}}

/* ============ BATCH 4: CS SAYA ============ */
.cs-card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:14px}
.cs-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:16px;box-shadow:var(--shadow)}
.cs-card .cs-name{font-family:'Nunito',sans-serif;font-weight:800;font-size:16px}
.cs-card .cs-code{font-family:monospace;font-size:11px;color:var(--fg3)}
.cs-stat-row{display:flex;justify-content:space-between;align-items:center;padding:5px 0;font-size:12px;border-bottom:1px solid var(--border)}
.cs-stat-row:last-child{border-bottom:none}
.cs-stat-row .lbl{color:var(--fg2)}
.cs-stat-row .val{font-weight:800;font-variant-numeric:tabular-nums}
.cs-pill{display:inline-block;padding:2px 8px;border-radius:999px;font-size:10px;font-weight:800;color:#fff}
.cs-empty-card{background:var(--surface2);border:1.5px dashed var(--border2);border-radius:var(--radius-lg);padding:22px;text-align:center;color:var(--fg3);font-size:13px}
.batch-deadline-note{font-size:11px;color:var(--fg3);margin-top:4px}